Founding members have prior experience at leading technology companies
CX industry leaders Unlock next-level customer Experience with skygram for :
Maximizing customer engagement and accelerating time-to-value, supercharging GTM teams, with inapp live video calling & screen takeover.
High touch
Deliver dynamic, interactive sales and advisory sessions. - Deliver more demos - Accelerate the sales cycle
Conversions
Offer in-context, in-the-moment support inside your website or app. - Reduce online abandonment - Improve CSAT & CES
Training
Incorporate remote personal guidance into onboarding and training. - Boost customer ratings - Increase upsell and cross-sell revenue
Support
Stand out with customer service and support from a real person. - Improve NPS (net promote scores) - Advance customer retention and loyalty
Cut resolution time by 50%
Win customers success .Now, with one click, you can view your customers who need help : guide , teach and troubleshoot at the same time.,as if you were right next to them, see technical logs, and record issues automatically to reproduce with developers. Understand customer context into user issues to resolve them faster accurately & personalize your service to drive satisfaction and win more deals. High speed, always secure, on your web platform, from any place, at any time
0%
Increase FCR rates
0%
Increase Sales Conversions
0%
Increase Upsell/Cross sell
0%
↯ Decrease Customer issues
How Skygram can help you?
Skygram is your hub for proactive fast,personal support and efficiently eliminating the hassle of back-and-forth emails so you can get to work, supercharging your customer success journey!
Silverbullet for time–strapped business owners.
Top Features
Customer facing teams engage, consumers as a means to faster innovation & growth. Accomplish more, without second guessing
cobrowse
Experience Pixel Perfect,Low latency, low bandwidth cobrowsing.Start One-click video calls with your users within your app, cobrowse with them and create exceptional customer experiences. Works on any browser
Live Visitor Feed
Watch a real-time, live feed of your visitors. See individual visitor's location and system stats and set alerts for important visitors.Identify and engage high intent visitors right where they’re most likely to convert – on your site.
Replay sessions
Watch past user sessions, see bugs in context, and solve issues way faster. Record exactly how visitors experience your site, so you can uncover hidden issues and build stellar digital experiences. Record your sessions for training and compliance See how your visitors are really experiencing your website, where they’re getting stuck and why they're getting frustrated
Access via Web
Skygram comes with a remote web software that makes it possible to access your web applications from anywhere at anytime directly from your browser without downloading client, meeting links or frustration
Privacy first
Content awareness blocking.Control exactly which parts of your page are shared, and block private data from being transmitted. Skygram lets you manage visibility with complete granularity. Passwords and credit card numbers are automatically hidden, and any element can be blocked with a single attribute.
Connect with your customers - your way.
How everything works
Set your digital customer experience apart from the rest with skygram's Immersive CX.
Cobrowse
Your agents join your customers in any digital space to see, guide, share, and collaborate.
Live Video+Screenshare
Agent-only, two-way, video that amplifies the human experience during cobrowse interactions.Secure remote assistance elevates the help agents provide to customers
Console & Replay
Full context for recreating issues and troubleshooting bugs with console data. Built for support and engineering teams.
Worldclass Security
We take data privacy and security seriously .Fully GDPR compliant and privacy-focused.All remote sessions are protected with banking-standard TLS 1.3 technology and secured by end-to-end encryption. Works only within the browser sandbox
What our Happy customers say about Skygram
See Skygram help generate 2X revenue
Start working with Skygram that can provide the simplest way for business to proactively deliver easy, fast and more personalized customer support.
Ready to get stated?
Create an account instantly and supercharge how you help customers. Get started on our free plan with no credit card required
"I love the ease of use and remote control functions of the software. Skygram is a life saver"
- Thomas Israel C.T.O
"Gives us really good insight into user behavior and lets us help them more seamlessly than alternatives." This service does what any SaaS strives to do - operate smoothly in the background in making clients jobs easier."
- Jane Smith Cofounder
"Fantastic screen-sharing software" Love the benefits that Skygram brings to modernize our tech customer support
- Susan Collins Onboarding Specialist
Integrate with existing tools
Replay user sessions ,start calls , exports console directly from your tools your already use * Coming soon
Experience immersive CX on your favorite platform
When it comes to the Immersive Customer Experience, seeing really is believing. Request a live demo to see the many ways skygram can transform your customer experience. Skygram helps individuals, teams, and organizations orbitshift the personalization experience by removing the back and forth with cobrowsing. Skygram's cloud-based platform offers a new layer of the modern digital technology stack by connecting with critical tools to orbitshift screen sharing experience, creates a more delightful customer experience, and provides insightful data to drive better business outcomes.Today, our users across all countries use Skygram to simplify screen sharing, collaborate more effectively and efficiently, and drive the business forward.. Destroy silos,Improve Retention,Solve Issues Faster