Step 1: Install skygram SDK

• Go to welcome  page of your skygram organization.
• Copy the first script and paste it into the of your web app
• The snippet is unique to your org and will install skygram’s SDK in your web app

The SDK is tiny, loads in a 2-step async manner, designed to avoid any load on your side.

Step 2: Integrate with skygram API (required)

In order to easily find your customers’ sessions in skygram, you need to integrate with skygram’s API. This will allow you to send the identity of your authenticated users into your skygram organization. Here are the steps:

• From welcome page copy the second script
• Paste it into your web app where you have access to the identity of your users
• We recommend initializing window.$fvIdentity in the following cases:
  • on every page running your application where the the user is authenticated
  • user registers for an account
  • user signs in
  • when the user attributes are changing (eg. change of user role)

Send instructions to your developers

If you need don’t have access to your codebase and need help with the installation, you can send the instructions to your developers by inserting their email on the right side of Setup page.